12 December, 2017

Delhi-3
Regional Centre

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Programmes

Certificate in Communication Skills for BPO, ITeS and Related Sectors (CCSS)

Minimum Duration: 6 Months
Maximum Duration: 2 Years
Minimum Age: No bar
Maximum Age: No bar

Eligibility:

 Those candidates who have completed 10+2 or its equivalent with English as a compulsory subject are eligible to apply for this Certificate programme

Course Fee: Rs. 8,000

Due to the boom in the information technology (IT) sector, Business Process Outsourcing (BPO) has emerged as an area for employment generation in the country. Various reports indicate that BPO firms are trying hard to get adequately talented and skilled people. Through this programme, it is expected that listening skills, the ability to learn further, analytical and conceptual skills, the capacity for team work, functional English skills, etc., of the IT sector personnel in the ITeS and related sectors would improve substantially. <br />
The proposed programme would equip the educated unemployed youth and job seekers in the country through the ODL system with qualifications and skills that meet the expected standards of the BPO and ITeS industry.

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